Privacy Policy

Privacy Policy

This privacy policy sets out how Tibetan Mala Shop uses and protects any information that you give Tibetan Mala Shop when you use this website.

We will not disclose your personal details onto anyone else. We may keep your email address on our mailing list in order that you receive news of new offers, products or future events relating to tibetan art and culture. if you do not wish us to contact you in this way please let us know, we can be reached via this contact form on our website.

Tibetan Mala Shop is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Tibetan Mala Shop may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Personal Data We Collect

We collect the following information:
• email address
• names
• address
• IP address
• Newsletter: opens, clicks, opt-ins
• Logs of emails sent & received
• Support enquiries by email

Consent to Collect

We collect data from users that have purchased goods from us, created accounts with us and/or signed up to our newsletter.
We ask for consent during the account creation process with a checkbox. A link to this privacy policy page is provided during the account creation process.
The legal basis for us to collect the data is to be able to provide you with products of legitimate interest to you.

Your Data, Your Rights

• You can request a copy of your data which we will provide within 30 days
• You can request your data to be anonymized which we will do within 30 days
• While we will do everything we can to keep our service secure, in the event of a data breach or misuse, we will inform our customers of what happened and what we have done to put it right within 30 days

Services and Third Parties Where Tibetan Mala Shop Stores Data

Tibetan Mala Shop relies on third party services to maintain its own services. Tibetan Mala Shop never shares or resells any of its data.
In Europe:
• Tibetan Mala Shop, UK
• 1 and 1 Internet, Germany
• Stripe payment processing, Dublin, Ireland
International:
• PayPal, US
• Google Analytics, US

Length of Data Collection

Tibetan Mala Shop will keep identifiable data for an undetermined amount of time or until the customer asks us to anonymize and / or delete their data.

What we do with the information we gather

We use this information to fulfill product purchases, to understand your needs and provide you with a better service, and in particular for the following reasons:
• We may use the information to improve our products
• We may periodically send promotional emails about new products, special offers or related information

Newsletter & Reporting

Email addresses of newsletter recipients are stored to record behavioural data, such as opens and clicks, for the emails we send.

Who Has Access to Our Data?

Data at Tibetan Mala Shop is not shared with or sold to any third party.
Tibetan Mala Shop staff have access to users data for the purpose of fulfilling purchase orders and sending email newsletters.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical and electronic procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

Last updated: 17-02-2023

This notice falls under the General Data Protection Regulation (GDPR)