Tibetan Mala Shop Delivery
We ship Buddhist rosary prayer beads worldwide from the UK
We take great care in appropriately packing your items so that they reach you in perfect condition. We ship internationally – we are a British company and all orders are shipped from UK.
Please note: some tracking and signature delivery services are temporarily suspended due to COVID-19. This means a signature is not required upon delivery.
We use a weight based shipping calculator on the basket page, please check the shipping calculator for accurate shipping costs.
We aim to dispatch items as soon as possible – usually within 48 hours of receiving an order, Monday – Friday (excludes UK bank holidays and during very busy periods).
Note: Thursday June 2nd & Friday June 3rd are UK public holidays so there is no collection or delivery.
Depending on where you live delivery takes from 2 – 12 business days.
There are some delivery delays due to COVID-19.
Please note: allow a week (5 business days) for custom malas to be made prior to shipping.
If you order a mala and request a different type of knot finish, please allow an extra 2 business days for this to be made prior to shipping.
If you live in UK we use Royal Mail 1st class registered mail and Next Day Delivery.
Please note that 1st Class registered post is only insured up to £50.
Please order by 11am for Next Day delivery, available for deliveries on Monday – Friday.
If you would like Next Day Saturday delivery please let us know at the time of ordering, it is an extra £3.
International shipping takes from 5 – 12 business days.
International shipments may be subject to an additional import fee upon delivery.
If you live outside UK there are 2 shipping options:
- Royal Mail International Tracked & Signed
This is priority mail featuring online tracking and insurance, a signature is required on delivery. We recommend this delivery option. We will send you a tracking number when your order is dispatched, please allow a few hours for the tracking to appear on Royal Mail’s website.
- Royal Mail Standard
This is standard shipping, it is not tracked or insured so please be aware we are not responsible for non-receipt of goods.
Please note: we only ship to Singapore & Canada using Tracked & Signed shipping so please choose this option during checkout.
We are not currently shipping to Italy due to severe delays at Italian customs.
Non Receipt of Goods
In the unlikely event your goods haven’t arrived within 28 days of shipping please check the tracking info we emailed to you.
If you chose standard shipping without tracking please be aware we are not responsible for non-receipt of goods.
If goods are not delivered due to an incorrect or old address, or are undeliverable for any other reason, we are not responsible for non-receipt of your goods. If your goods are undelivered and returned to us you will be responsible for the cost of resending the goods. Undelivered parcels are returned to us after one month so please arrange collection or redelivery promptly.
We will not disclose your personal details onto anyone else. We may keep your email address on our mailing list in order that you receive news of new offers, products or future events relating to tibetan art and culture. if you do not wish us to contact you in this way please let us know.
We reserve the right to refuse service to anyone. We reserve the right to cancel any order at any time and refund the customer in full.
Mala Beads Keepsake
With every mala beads order we include full glossy colour information about the healing benefits of our mala beads, plus mala beads use & care.
Beautifully presented in a neat recycled envelope & finished with a Tibetan seal.
This makes for a fabulous gift or keepsake!
We don’t send duplicates of these info cards unless requested, so if you’ve ordered multiple products that are gifts & require info cards for each individual product please let us know at the time of ordering & we’ll send you duplicates.
Please note: all malas are made by hand and may vary from the photos.